Cain Lucas
Orlando, FL • (407) 555-5555 • sk577021@ucf.edu

EDUCATION
University of Central Florida — Orlando, FL
Bachelor of Science in Information Technology
Aug 2023 – Present
Florida State College at Jacksonville — Jacksonville, FL
Associate of Science in IT Security
Aug 2021 – May 2023

EXPERIENCE
Jacksonville Electric Authority — IT Intern
Jacksonville, FL | Jul 2022 – Aug 2022
• Assisted a team migrating company email servers to Microsoft Office 365.
• Supported internal users by troubleshooting technical issues during the transition.
• Collaborated with team members to resolve time-sensitive support requests.
Auditmacs — IT Intern
Jacksonville, FL | Jan 2023 – April 2023
• Aided in regular private network and firewall maintenance.
• Developed real time customer service skills over the phone.

CERTIFICATIONS & SKILLS
CompTIA Certificate of Competency in Technology Fundamentals • Florida Food Handler Certification • Customer Service • Team Collaboration • Multitasking • Fast Learner